Returns & Exchanges
At Achha Foods, we prioritize freshness and quality; if your order arrives damaged or incorrect, we offer a hassle-free return or replacement process within 24 hours of delivery. Due to the perishable nature of our products, we cannot accept returns for opened items or change-of-mind requests.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your food items for any signs of damage, leakage, or incorrect packaging.
- 2.Document the Issue
Take clear photographs of the product, the shipping label, and the specific defect to help our quality control team verify the claim.
- 3.Contact Support
Email our customer service at [email protected] within 24 hours of receipt with your order number and the attached photos.
- 4.Receive Resolution
Once approved, we will initiate a full refund to your original payment method or dispatch a fresh replacement at no additional cost.